Last Updated: December 2025
At Mobitel Service, we believe in maintaining transparency and fairness in all transactions. This Refund Policy explains the circumstances under which refunds may be issued and the process involved.
Refunds may be considered under the following conditions:
The service was cancelled before initiation (as per our Cancellation Policy)
Payment was made in error or duplicated
The service could not be delivered due to reasons solely attributable to Mobitel Service
All refund requests are subject to review and approval.
Refunds will not be provided in the following situations:
Services that have already been started or completed
Services explicitly marked as non‑refundable at the time of purchase
Delays or issues caused by incorrect information provided by the customer
Service dissatisfaction based on expectations not agreed upon in writing
To request a refund, customers must contact us with valid details, including:
Full name and contact information
Service details and payment reference
Reason for the refund request
Refund requests should be sent to:
📧 Email: mobitel.ceo@gmail.com
📞 Phone: +91 82878 53207
Approved refunds will be processed within 7–10 business days
Refunds will be credited to the original payment method
Transaction fees, gateway charges, or taxes (if applicable) are non‑refundable
In cases where a service has been partially delivered, Mobitel Service may issue a partial refund after deducting charges for work already completed and applicable administrative costs.
Customers are encouraged to contact Mobitel Service directly before initiating a chargeback or payment dispute. Unauthorized chargebacks may result in suspension of services or future access restrictions.
Mobitel Service reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon publication.
For any questions regarding this Refund Policy, please contact us:
📧 Email: mobitel.ceo@gmail.com
📞 Phone: +91 82878 53207
By using Mobitel Service, you acknowledge and agree to this Refund Policy.
